How to access your account
Open the login flowUse the Login button and confirm the destination before entering credentials.
Enter your account detailsUse the email address and password connected to your account.
Complete verificationEnter a one-time code only in the secure sign-in screen.
Allow location accessReal-money play requires physical presence in Ontario.
Need the account page?Continue through our tracked /go/ route.
LoginCommon login problems
Forgotten password
Use the password reset option in the secure sign-in flow. Choose a new password that you do not use for email, banking or another betting account.
Location error
Confirm that you are in Ontario, turn on location services and disable any VPN, proxy or location-spoofing service. Restart the browser or app after changing permissions.
Verification code does not arrive
Check the email address or phone number connected to your account, look in spam folders and wait briefly before requesting another code. Never share the code with anyone.
Account temporarily locked
Repeated attempts can trigger a security lock. Stop guessing credentials and use the official recovery steps presented in the account flow.
Phishing check: A legitimate sign-in screen will not ask you to send your password, full payment details or one-time code to a person by chat or email.
Account security checklist
- Use a unique, long password.
- Turn on available account verification features.
- Sign out on shared devices.
- Review transaction history regularly.
- Do not save passwords on public or shared computers.