How mobile access works
The mobile experience brings casino and sportsbook features into one account. Eligible Ontario players can use supported iOS and Android devices or a modern mobile browser. A stable connection and location permissions are important for regulated real-money play.
Mobile setup checklist
App or mobile browser?
| Option | Best for | Keep in mind |
|---|---|---|
| Mobile app | Frequent access, device-level features and a dedicated interface. | Install updates and use the legitimate store listing. |
| Mobile browser | Quick access without installing another app. | Browser permissions and cookies may affect login or location checks. |
Troubleshooting
Location cannot be confirmed
Turn on device location services, allow precise location where requested, disable VPN or proxy connections and try again from within Ontario.
The app or page will not load
Check your connection, install available operating system updates, restart the app or browser and clear stale site data if the issue continues.
You cannot sign in
Confirm your email and password, check that the device clock is correct and use the platform’s password reset flow. Never share a verification code.